NHS Pharmacy First
NHS minor ailments
Answer a few health questions, then have a video consultation with a pharmacist from iPharm (part of Allied Pharmacies), free on the NHS. In England this service is called NHS Pharmacy First.
- GPhC-registered pharmacy 9011986
- No GP appointment needed
- UK pharmacists
- Medicines posted free
Choose your condition
NHS Pharmacy First covers these seven conditions in England. The age limits are set by the NHS. Six can be done on a video call; earache is seen in the pharmacy.
- SinusitisAge 12 and overVideo call
- Sore throatAge 5 and overVideo call
- EaracheAge 1 to 17In a pharmacy
- Infected insect biteAge 1 and overVideo call
- ImpetigoAge 1 and overVideo call
- ShinglesAge 18 and overVideo call
- Urinary tract infection (UTI)Women aged 16 to 64Video call
Medicines: if you are given a medicine in England, the usual NHS prescription charge applies unless you get free prescriptions.
In Wales: a separate NHS scheme covers a wider range of common conditions. Ask at your local pharmacy.
Urgent? Call 999 in an emergency. For urgent advice, call NHS 111.
How it works
- Step 1: Answer the health questionsAbout you, your NHS details and your symptoms. It takes a few minutes.
- Step 2: Video consultation with a pharmacistA pharmacist from iPharm (part of Allied Pharmacies) calls you on video. Keep the status page open to join.
- Step 3: Treatment or adviceIf you need a medicine, iPharm posts it to you free. Otherwise the pharmacist advises you.
The pharmacist calls from the pharmacy you choose, while it is open. You need a phone or computer with a camera. You don’t need a GP appointment.
Allied pharmacies offering Pharmacy First
Only the Allied branches that offer the NHS Pharmacy First service are listed here. Call before you visit to check the pharmacist can see you.
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Find any pharmacy near you on the NHS websiteHave an NHS prescription? Send it to us